THE BIG INTERVIEW: Lunn’s on 70 Years of Luxury in Belfast
Lunn's has evolved from a small counter in Belfast's Queen's Arcade, established by Peter Lunn's father in the 1950s, into a prominent luxury watch and jewellery destination over 70 years. The recent opening of a flagship Rolex boutique underscores the family's commitment to maintaining their brand's identity while navigating the challenges of the retail industry. Peter Lunn reflects on the trust built with suppliers and the gradual expansion of the business, which faced significant hurdles during the 2007-08 financial crisis. The family emphasizes the importance of relationships and community, which have become vital to their success as they adapt to the changing landscape of luxury retail. The interview highlights the significant transformation of Belfast over the decades, particularly in the wake of The Troubles, which fostered a spirit of entrepreneurialism among local businesses. The Lunn family, now represented by Peter, John, and Susie, is dedicated to enhancing the customer experience by blending hospitality with retail. With ongoing investments in their stores and a focus on creating memorable environments, they aim to continue the legacy of Lunn's while accommodating contemporary retail demands and the evolving needs of their clientele.